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Identify Community Resources

Prior to meeting with the consumer, you will develop a list of community resources for the Home Usability Network.

The Home Usability Network consists of the consumer, CIL staff, community organizations and local professionals who can help address the consumer’s home usability problem.

The home usability network has two parts:

  1. Personal resources identified by the consumer
  2. Community resources identified by the CIL

The consumer and CIL staff will work together to come up with a customized list of network members to address a consumer’s specific usability goal.

It is important to explore  resources that are available in your community before working with consumers. Here are some tips for identifying local home usability resources.

 Consumer Activities

Consumers of the Home Usability Program will use an online program to identify and prioritize home usability needs, set goals, make step-by-step plans to reach their goal and then work with their peers and IL specialist to achieve the goal.  Descriptions of these steps are described below and the full consumer content is listed under the ??? tab on this site.

Project Steps:

  1. Get going with the Home Usability  Program Plan (HUPP)
  2. Identify home usability problems
  3. Complete a home assessment.
  4. Set SMART goals
  5. Identify the Home Usability Network and develop a work plan

Step 1. Get going with the Home Usability Program Plan (HUPP)

The Home Usability Plan is tool to help the consumer make progress on his or her goal. The Plan provides space to:

  1. Identify personal (financial resources, personal relationships/connections…) and community (funding sources, volunteer organizations…) resources
  2. Assign tasks and set deadlines for progress using a work plan

Steps 2 &3. Identify home usability problems and complete a home assessment.

The Home Usability Program uses consumer direction, meaning that the consumer starts, directs, monitors and evaluates the project throughout. Check out our page on working with consumers for more information (link).

Consumers begin the program by identifying and prioritizing their needs.  They complete a home assessment and decide on their top usability priority.

Step 4.  Setting a home usability goal (SMART goal setting)

After identifying their home usability needs, consumers set a SMART home usability goal to address their prioritized need. The SMART goal framework helps the consumer set a goal that is reasonable and achievable for them.

Step 5. Identify the Home Usability Network and develop a work plan

Finally, the consumer develops a work plan and sets that plan in action by working with peers, IL specialists and various community resources to achieve their goal. At times, it may be necessary for the consumer to troubleshoot challenges as they encounter barriers along the way.